Shipping policy

Shipping Locations

We currently ship to addresses within the United Kingdom.

Processing Time

Orders are typically processed within 1-2 business days (Monday-Friday, excluding bank holidays). You will receive a confirmation email with tracking information once your order has been dispatched.

Delivery Times

• Standard Delivery: 3-5 business days
• Express Delivery: 1-2 business days

Please note that delivery times are estimates and may vary during peak periods or due to circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. We offer free standard shipping on orders over £50.

Tracking Your Order

Once your order is dispatched, you'll receive a tracking number via email so you can monitor your delivery progress.

Duties and Taxes

All applicable duties and taxes are calculated and collected at checkout. You will not be charged any additional fees upon delivery.

Damaged or Lost Packages

If your order arrives damaged or goes missing in transit, please contact us within 48 hours of the expected delivery date at support@pocketsize.co.uk. We'll work with you to resolve the issue promptly.

Contact Us

If you have any questions about shipping, please contact us at support@pocketsize.co.uk or through our contact page.